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Lead Business Systems Analyst

The Lead Business Systems Analyst-Scheduling (BSA) serves as the primary interface between multiple business partners and technology teams to deliver complex, high profile technical solutions that align with business initiatives. The Lead BSA plays key roles across many disciplines within the software development lifecycle, including requirements gathering, documentation, analysis, design, and testing.  While mentoring and training fellow team members, the Lead BSA will continuously assess and improve tools and processes.  The Lead BSA is responsible for aligning project delivery with technology and business strategies.   Primary Job Functions: Partner with the business to plan and scope business initiatives. Elicit requirements using interviews, document analysis, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis. Evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details, abstract up from low-level information to a general understanding. Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following as needed: functional requirements through the Business Requirements Document (BRD), use cases, Graphical User Interface (GUI), screen and interface designs. Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. Perform system set-up, configuration, admin duties and testing. Suggest best practices and opportunities for improvement through automation. Be the liaison between the business units, technology teams and support teams. Develop user manuals associated with the applications and conduct user training as needed. Maintain reference documentation.  This documentation includes the definition and source of data elements. Supply junior and mid-level business systems analysts with guidance and support as needed. Seek to improve the team's productivity by assessing existing and developing new processes and procedures in conjunction with industry best practices. May make employment decisions and/or recommendations on hiring, improvement plans, transfers, promotions, corrective actions, terminations, pay adjustments, etc. May coordinate and manage the work of employees by directing members of the team to meet the area's goals.  Audit regularly to ensure standard operating procedures are being adhered to. May manage employee performance and assist employees in making improvements to their performance through coaching, mentoring and administering performance reviews.  Recommend, plan and/or implement employee training and skill development activities. May audit, maintain and ensure employee time-keeping and absentee records are accurate. May communicate company and departmental issues and goals and facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities. May manage resources to optimize equipment, facilities, employees, methods and materials. Demonstrate the Company's Core and Growth Values in the performance of all job functions.  Job Qualifications: Education: Bachelor's Degree in Business or related field, required Experience: 7 years' experience in a technology environment, required 3-5 years of world-class end to end scheduling systems experience required 3-5 years of Manufacturing experience Knowledge, Skills and Abilities: Experience with Agile methodology (Scrum) Experience with VSTS preferred Experience with SQL preferred Experience with SSIS and stored packages. Advanced analytical and problem-solving skills Process mapping skills Strong attention to detail Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, technical and subject matter experts Excellent interpersonal skills Meeting facilitation Effective time management and organizational skills Work independently as well as in a team environment Maintain confidentiality Working knowledge of Continuous Improvement Handle multiple projects simultaneously within established time constraints  Perform under strong demands in a fast-paced environment Display empathy, understanding and patience with employees and external customers Respond professionally in situations with difficult employee/vendor/customer issues or inquiries We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.
Salary Range: NA
Minimum Qualification
8 - 10 years

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